gexcon provides consulting services specifically to the contact centre sector.

gexcon is industry agnostic; we can provide guidance to your business in relation to contact management, telephony and converged communications, reporting and monitoring.

gexcon has experience in many businesses ranging from local manufacturing and retail, financial services sector, all the way to large, multi-national enterprises.

gexcon is competent with a wide variety of technology platforms including Avaya, NEC, Nortel, Fujitsu, Cisco and Asterisk through to Genesys, Aspect and Microsoft.

gexcon can provide analysis of your current business, assist with technology acquisition (RFI and tender process facilitation), through to process improvement and optimisation.